Dispute Resolution Policy
HUSTLE ONLINE TUTORIAL SERVICES
Last updated: August 25, 2026
Our Commitment
Girl Hustle Academy is committed to resolving any concern or complaint fairly and promptly. We value every learner and aim to reach a reasonable outcome in good faith.
Step 1 — Contact Us Directly
If you have a concern about a purchase, course access, or any service we provide, please email us first at support@girlhustleacademy.com with your order details and a description of the issue. We will acknowledge your message within 2 business days and work to resolve it within 7 business days.
Step 2 — Good-Faith Review
We will review the details of your concern and may request additional information. We will then propose a fair resolution, which may include technical support, replacement access, or — where applicable under our Return & Refund Policy — another appropriate remedy.
Step 3 — Escalation
If we are unable to resolve the matter directly, you may escalate the dispute through the payment processor used for your transaction (for example, by filing a dispute or chargeback with your bank or card issuer) or through the appropriate consumer protection authority in your jurisdiction.
Digital Products
Please note that all courses and bundles are digital products delivered instantly. As outlined in our Return & Refund Policy, all sales are final and non-refundable. This policy describes how we handle concerns and disputes regardless.
Contact
Questions about this policy? Email support@girlhustleacademy.com.